Diagnostics and problem resolution
You'd like yet deeper visibility to help with analysis? No problem, you can have Netflow reporting to instantly see who is talking to who and what applications they are running. Want to go even deeper? Remote Packet Capture provides the raw material to analyze the most complex problems using Wireshark or other packet analysis tools - or we'll do that for you. We offer offer a remote problem analysis service for a fixed fee of £750.00
Web App Performance
Immediate remote action for problems occuring now with same-day results.
Extensive specialised tool set for Browser-based Applications.
Waterfall chart interpretation and recommendations for improvement.
Provide recommendations for root cause fixes and discuss front-end and back-end improvement technologies.
Client Server App Performance
Provide business level reporting including Apdex Score methodology
Monitor and report on transaction response times including a wealth of performance oriented diagnostic information
Design realistic Service Level Objectives for application performance including road map for continuous improvement.
